The psychological impact of KPIs or why I stopped wearing a fitness tracker

The basic dogma of KPI (Key Perfomance Indicators), the core knowledge of OE, the prayer of the Operational Excellence Manager: you cannot improve what you don’t measure. But if it was that simple, we would all become incredibly fit people as soon as we started wearing a fitness tracker, right? …

Once you’re through, you’re not through – On picking yourself up after demanding times

I’ve mentioned it before, but if you’re a new reader or just forgot because of the long, long hiatus: during the last year, I was (and still am) part of an organization that went through a period of intense pressure with a hard deadline to work towards. It’s been an …